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If the SQL VSS Writer is not listed, action must be taken before it is possible to configure the Microsoft SQL Server backup set.

Begin by ensuring that the Volume Shadow Copy service and the SQL VSS Writer service are running on the system.

In Services.msc, do the following:

  • Verify that the Volume Shadow Copy service is running.
    • Start the service if it is not running.
    • If it is already running, please restart the service.
  • Verify that the SQL VSS Writer service is running. 
    • Start the service if it is not running.
    • If it is already running, please restart the service.

Once the services have been started or restartedall requirements for Microsoft SQL Server backups are met. Requirements are outlined in your User Guide, available at http://help.zmanda.com.

Once all requirements are met, run the vssadmin list writers command again. If the SQL VSS Writer is still not listed, please refer to Troubleshooting SQL VSS Writer issues for further troubleshooting information.