This article applies if all of the following is true.
- You are using Windows Vista, Windows Server 2008, or later.
- All requirements and permissions for use of mapped drives with ZCB have been properly set
- For more information, please see these articles
- Mapped network drives appear in Windows Explorer but are not visible in ZCB
What's going on?
Windows User Access Control (UAC) treats members of the Administrators group as standard users. Mapped network drives–especially those created with logon scripts–may be expecting a different authentication level. This can cause programs to fail to see mapped drives.
A full description of this issue can be found on Microsoft Technet.
Disable UAC or follow the steps in the TechNet article above.