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Need help? Have questions? Don't worry! We have several self-help options and a support team.


The Help Center at

There is a wealth of information at your disposal in the Help Center! All of our documentation is contained within, and is frequently updated.

If you hit a snag during setup, check your User's Guide for requirements. Your system may be missing some critical component. 

If you get an error, search for it in the Knowledgebase. Articles are added and updated frequently.

The Forums at

Find fellow Zmanda customers and our own staff members on our forums.


Open a Support Ticket from

Log in to and visit the Support tab! Opening a support ticket is the easiest, fastest way to get help from our support staff.

You may also click on Help > Contact Support within ZCB itself.

Collect Log Files

The support staff or forums members may request logs from your system. Please see Collecting ZCB logs for troubleshooting


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