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  • Windows Version
    • Windows XP (Home or Pro) with SP2 or higher.
    • Windows Vista.
    • Windows 7.
    • Windows Server 2003 SP2.
    • Windows Server 2003 R2.
    • Windows Small Business Server 2008.
    • Windows Server 2008.
    • Windows Server 2008 R2.
    • Windows Small Business Server 2011.
    • Windows 8.
    • Windows Server 2012.
  • Hardware
    • Dual-core CPU.
    • 2GB of memory.
    • Free disk space for snapshots, metadata, and general performance.
      • Up to 20% free space on the drive which ZCB is installed.
      • Up to 20% free space on the drive(s) to be backed up.
  • Dependencies
    • Java 7 is required for all Zmanda Cloud Backup installations.
    • Backups of Exchange Server 2007 have additional dependencies:
    • The Check Dependencies option in the Tools menu can be used to verify if the proper dependencies are installed on the system.
  • Other Requirements
    • The language selected in the ZCB Installer and the ZCB program must match the Windows system locale.
    • The Remote Registry Service must be enabled before installation.
    • The Volume Shadow Copy Service (VSS) must be enabled. Although the Volume Shadow Service is enabled by default, it may have been turned off after Windows installation.
      • To ensure that VSS is running:
        • Right-click the My Computer icon and choose Manage from the pop up menu.
        • Expand the Services and Applications tree and locate the Volume Shadow Copy Service. If it is not started, change the General Properties to make the Startup Type Automatic.
    • ZCB must be installed and all ZCB operations must be performed as a user that has Administrator privileges.
    • ZCB requires access to TCP Ports 10080 & 10081, which are default ports used by ZCB for backup and restore.
      • Alternate ports can be specified. Please refer to the Advanced Options section in this document.
    • The ZCBService requires access to Port 10085. If port 10085 is not available, please see How to change the default port used by the ZCBService.

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Please make sure that the local folder you select has enough available space. While calculating this space, please keep in mind the retention policy configured in the Local Storage option under the Backup Where section. Please refer to the Retention policies section of this guide for more details.

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This operation directs ZCB to first perform backup to disk and, upon its completion, immediately start uploading it to the cloud. The backup data is stored on the local disk as well as on the cloud. The backup set's Retention Policy governs how long the data is kept locally and in the cloud. Please refer to the Retention policies section for more details.

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Warning

Email notifications cannot be configured until the SMTP server information is correctly configured in the Preferences > Emails menu. Please refer to the Email Notification section for more details.

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To run a manual backup, select the backup set from the left hand pane and go to Backup page. In the Backup When section, under the Backup Now tab, choose the operation which you want to run and click on the button just below it to launch the selected operation. To configure scheduled backup runs, please see the Scheduling section.

Below is the detailed information for all applications you can backup using ZCB.

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  • The Windows amandabackup user must be added as a SQL server user with sufficient privileges. Please see Allowing access to Microsoft SQL Server
  • The Volume Shadow Copy Service must be enabled. This means that its startup type must be either automatic or manual. Please refer to the Requirements section for how to do this.
  • Microsoft recommends that MS SQL and System State backups should not be run simultaneously.
  • The SQL VSS Writer service must be running at the time of backup and recovery. ZCB will automatically start the SQL Writer service.
  • Please ensure that you have enabled TCP/IP on your MSSQL server. You can do this using the "SQL Server Configuration Manager" tool.

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  • The Oracle VSS Writer service must be installed for the Oracle instances that need to be backed up. The Oracle VSS Writer service must be in Started & Automatic state. In case the Oracle VSS Writer service is not installed by default, please refer to the Oracle documentation to install the service, Installing and Uninstalling the Oracle VSS Write Service.
  • The Volume Shadow Copy Service must be enabled. Although the Volume Shadow Service is enabled by default, it may have been turned off after Windows installation. Please refer to the Requirements section.
  • All Oracle databases in NOARCHIVELOG mode must be Mounted and in Read-Only state. The database cannot be Open in Read Write mode, else the backup will fail.
    • A backup may contain multiple databases. If one database is in Read-Only state and the others are in Read-Write state, the backup for all databases will fail.
  • Oracle databases in ARCHIVELOG mode may be Open in Read Write or in Mounted state.

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  • It is recommended that you install the same Windows Operating System (with the same service packs) on the restore machine as was installed on the original machine.
    • This is required for System State backups
  • For all Microsoft Exchange, Microsoft Sharepoint, and Hyper-V backups, the name of the new machine must exactly match the name of the old machine.
    • For Exchange, the recovery server must have the same Organization name, same Storage Group name, and same Mailbox or Public Folder database name as the original server.
    • For Sharepoint, the instance name must match the name from the original server.
  • For Microsoft SQL Server, the instance name must exactly match the names from the original server.
  • Install ZCB on the target machine (where you wish to restore the backup data).
  • Import cloud certificate as described in section above.
  • Complete the process of restoring the catalogue as described in the section Restoring the Backup Catalog.
  • Once the backup catalog has been downloaded by ZCB successfully, you can follow the normal restoration steps as explained in the Performing Restores section as applicable for the type of backup data you wish to restore.

  • The amandabackup user must have full access to the folder where the backups are stored.
    • For cloud backups, this is the folder to which you download the backup.
    • For local backups, this is the folder where the backup is stored.
  • Likewise, the amandabackup user must have full access to the directories to which the backups are being restored.

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  • Please complete the steps described in the Restore to a different machine section above.
  • The target Exchange version and service packs must be the same as the source server. 
  • Exchange must be installed and must have the same Organization and Administrative Group name as the source server.
  • The storage groups and databases must already exist on the target server, and have the same names as the original storage groups or databases.
  • Because you are restoring to an alternate "recovery server" that has a different set of log files, the signatures on the log files must match. To ensure this, either rename the E0x.log file located in the Transaction log directory, or enable the Do not mount the database option while creating a Mailbox or Public folder store.
  • The Volume Shadow Copy Service must be enabled. Although the Volume Shadow Service is enabled by default, it may have been turned off after Windows installation. Please refer to the Requirements section for how to do this.
  • Run the command vssadmin list writers at the Windows command prompt and check that the state of the Exchange Writer is stable. If not (or if there are any VSS errors), restart the Microsoft Exchange Information Store Service.
  • In case of Windows 2003 Small Business Server edition, the Exchange Writer is disabled by default. Please follow the instructions this Microsoft knowledgebase article to enable the Exchange Writer: http://support.microsoft.com/kb/838183

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  • If you are attempting to restore data to a different machine than the one which was backed up, please complete the steps described in the Restore to a different machine section above.
  • The target server must have the same SharePoint server (WSS 3.0 or MOSS 2007 or Share Point 2010) with same Service Packs and SQL server (embedded SQL server or SQL server 2008 or SQL server 2005 or SQL server 2000).
  • Make sure that Microsoft SharePoint is installed in the same location as when the backup was run. The databases and log file locations should also match the original configuration.
  • The SharePoint Databases must be in stable state. To check the state of the SQL server, Connect to the SQL server using MS SQL Management Studio. The Properties from right click menu for each database will display the state. The state of the database must be Normal.
  • Please make sure that the following services are in the Started state- Windows SharePoint Services VSS Writer- Volume Shadow Copy- Windows SharePoint Services Tracing.

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  • You must install the same Windows Operating System (with the same service packs) on the restore machine as was installed on the original machine.
  • If you are attempting to restore data to a different machine than the one which was backed up, please complete the steps described in the Restore to a different machine section above.
  • The Volume Shadow Copy Service must be enabled. Please refer to the Requirements section.
  • For restore of a Windows server running Active Directory, please refer to  Performing System State restores on Windows SBS 2011.

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  • If you are attempting to restore data to a different machine than the one which was backed up, please complete the steps described in the Restore to a different machine section above.
  • Please make sure that the following services are in the Started state- Oracle VSS Writer- Volume Shadow Copy

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  • You must install the same Windows Operating System (with the same service packs) on the restore machine as was installed on the original machine.
  • If you are attempting to restore data to a different machine than the one which was backed up, please complete the steps described in the Restore to a different machine section above.
  • The Volume Shadow Copy Service must be enabled. Please refer to the Requirements section.

Disaster Recovery

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  • Install the same version of Windows server and Service Packs as the original server. Make sure that the new server has exact same drive partitions, Windows installation directory and Computer Name as the original server. Do not put the machine in any domain or Workgroup.
  • Log in to the machine as an Administrator.
  • Install ZCB in the same directory location as the original server.
  • Since you are attempting to restore data to a different machine than the one which was backed up, please complete the steps described in the Restoring the Backup Catalog section to download the catalog of backup sets uploaded from the original server.
  • Restart the ZCB UI upon a successful completion of Restore Catalog procedure.
  • Activate the backup sets using File Menu > Activate Backup Set.
  • Click on the System drive backup set. Navigate to the Restore page on ZCB user interface. Select the backup and point in time that you want to restore.
  • Select the radio button - "Restore to Original Location" ZCB will restore the data to the same location from where the backup was made.
  • In the drop down menu select "Restore Policy: Overwrite Original". Once confirmed, click Restore to start the restore process.
  • The restore of the System drive may report errors, since it will be unable to restore the Windows system files. You can safely ignore failure for these system & open files.
  • After the System drive data has been successfully restored, restore the data for System State backup set with similar restore settings as above.
  • The next data to be restored is for the Application installation directory & User Data backup sets with similar restore settings as above.
  • Now reboot the server.
  • After the server is rebooted, go to the Windows Services and check if the application services are installed and in a running state.
  • Once the application services are confirmed as running, restore the Application data backup set.

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  • Purge old backup data every day at: Choose the time at which ZCB will purge old backups.

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Note

Changes made to the Backup Directory setting will only apply to new backup sets. Existing backup sets will use the previous Backup Directory.

To change the Backup Directory for existing backup sets, please use the movebackup command.

By default, ZCB uses "Amazon S3 RRS". Users of ZCB with Amazon S3 can opt for more costly standard S3 storage. Users of ZCB with Google Cloud Storage will not see this option.

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Once you add this list and have a working mail server configuration, by default ZCB starts sending notification of all success/failure events to this global email list. If you wish to modify this behavior at the backup set level, please refer to the Backup-set Specific Email Notifications section below.

Backup-set Specific Email Notifications

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Also notify recipients specified in email preferences: By default, this check box is enabled which means that ZCB includes the global email list (as defined in the Global Email Notifications section above) in the notification emails generated by it. You can disable this checkbox, which will make ZCB send emails to only the email addresses defined in the Notify field above.

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