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  • Windows Version
    • Windows XP (Home or Pro) with SP2 or higher.
    • Windows Vista.
    • Windows 7.
    • Windows Server 2003 SP3.
    • Windows Server 2003 R2.
    • Windows Small Business Server 2008.
    • Windows Server 2008.
    • Windows Server 2008 R2.
    • Windows Small Business Server 2011.
    • Windows 8.
    • Windows Server 2012.
  • Hardware
    • Dual-core CPU.
    • 2GB of memory.
    • Free disk space for snapshots, metadata, and general performance.
      • Up to 20% free space on the drive which ZCB is installed.
      • Up to 20% free space on the drive(s) to be backed up.
  • Dependencies
    • Java 7 is required for all Zmanda Cloud Backup installations.
    • Backups of Microsoft Exchange Server 2007 have additional dependencies:
    • The Check Dependencies option in the Tools menu can be used to verify if the proper dependencies are installed on the system.
  • Other Requirements
    • The language selected in the ZCB Installer and the ZCB program must match the Windows system locale.
    • The Remote Registry Service must be enabled before installation.
    • The Volume Shadow Copy Service (VSS) must be enabled. Although the Volume Shadow Service is enabled by default, it may have been turned off after Windows installation.
      • To ensure that VSS is running:
        • Right-click the My Computer icon and choose Manage from the pop up menu.
        • Expand the Services and Applications tree and locate the Volume Shadow Copy Service. If it is not started, change the General Properties to make the Startup Type Automatic.
    • ZCB must be installed and all ZCB operations must be performed as a user that has Administrator privileges.
    • ZCB requires access to TCP Ports 10080 & 10081, which are default ports used by ZCB for backup and restore.
      • Alternate ports can be specified. Please refer to the Advanced Options section in this document.
    • The ZCBService requires access to Port 10085. If port 10085 is not available, please see  How to change the default port used by the ZCBService.

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Please make sure that the local folder you select has enough available space. While calculating this space, please keep in mind the retention policy configured in the Local Storage option under the Backup Where section. Please refer to the Retention Policies section of this guide for more details.

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Warning

Email notifications cannot be configured until the SMTP server information is correctly configured in the Preferences > Emails menu. Please refer to the Email Notification section for more details.

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To run a manual backup, select the backup set from the left hand pane and go to Backup page. In the Backup When section, under the Backup Now tab, choose the operation which you want to run and click on the button just below it to launch the selected operation. To configure scheduled backup runs, please see the Scheduling section.

Below is detailed information for all applications you can backup using ZCB.

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  • The Windows amandabackup user must be added as a SQL server user with sufficient privileges. Please see Allowing access to Microsoft SQL Server
  • The Volume Shadow Copy Service must be enabled. This means that its startup type must be either automatic or manual. Please refer to the Requirements section for how to do this.
  • Microsoft recommends that MS SQL and System State backups should not be run simultaneously.
  • The SQL VSS Writer service must be running at the time of backup and recovery. ZCB will automatically start the SQL Writer service.
  • Please ensure that you have enabled TCP/IP on your MSSQL server. You can do this using the "SQL Server Configuration Manager" tool.

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  • The Oracle VSS Writer service must be installed for the Oracle instances that need to be backed up. The Oracle VSS Writer service must be in Started & Automatic state. In case the Oracle VSS Writer service is not installed by default, please refer to the Oracle documentation to install the service Installing and Uninstalling the Oracle VSS Write Service.
  • The Volume Shadow Copy Service must be enabled. Although the Volume Shadow Service is enabled by default, it may have been turned off after Windows installation. Please refer to the Requirements section.
  • All Oracle databases in NOARCHIVELOG mode must be Mounted and in Read-Only state. The database cannot be Open in Read Writemode, else the backup will fail.
    • A backup may contain multiple databases. If one database is in Read-Only state and the others are in Read-Write state, the backup for all databases will fail.
  • Oracle database in ARCHIVELOG mode may be Open in Read Write or in Mounted state.

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ZCB will restore the chosen files to the chosen location. All standard Restore Options apply.

Additional Requirements

All Global Requirements must be met. There are no additional requirements.

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Additional Requirements

All Global Requirements must be met. System State restores also have additional requirements.

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Additional Requirements

All Global Requirements must be met. Microsoft SQL Server restores have many additional requirements, including some requirements unique to specific Restore Locations.

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    • SQL recovery is performed during the restore.
    • The database file names (.ldf & .mdf) remain the same as before.

Requirements:

    • All Global Requirements must be met, as well as any SQL-specific requirements.
    • System databases, such as master, model, and msdb, cannot be restored using this method.
    • To restore the database to the Original location, the Path field must be blank.
    • When restoring to the Original location using this method, the Original database must be deleted or detached from SQL before the restore begins.
      • If the Original database still exists, the restore will fail.
    • Once a user makes a selection on the Restore page, he cannot make any changes to the selection list unless he toggles between Restore Methods.

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    • SQL recovery is performed during the restore.
    • The database file names (.ldf & .mdf) remain the same as before.
    • ZCB restores the database to the 'Path' specified by the user in the 'Edit Restore Path' dialog box.
    • Details about the restore procedure are logged by the SQL Server in the Windows Event Viewer.

Requirements:

    • All Global Requirements must be met, as well as any SQL-specific requirements.
    • System databases like master, model, and msdb cannot be restored using this method.
    • If the selected database exists on the SQL server before the restore procedure, the database files from the original location will be deleted and restored to the new location.
    • Once a user makes a selection on the Restore page, he cannot make any changes to the selection list unless he toggles between Restore Methods.

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If you wish to restore an individual mailbox or message, please refer to Recover a deleted mailbox or a mailbox item below

Additional Requirements

All Global Requirements must be met. Microsoft Exchange Server restores have many additional requirements. Some requirements will change depending on the version of Exchange in use.

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Additional Requirements

  • All Global Requirements must be met, as well as all Exchange-specific requirements.
  • Any database that is to be restored must be in the Dismounted state.
    • For Exchange 2003 and 2007, all Mailbox Databases and Public Folder Databases within the target Storage Group must meet this requirement, even if a single database is being restored.
  • The This database can be overwritten by restore option enabled through the Exchange System Manager (Exchange 2003) or Exchange Management Console (Exchange 2007 and higher).

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Additional Requirements

  • All Global Requirements must be met, as well as all Exchange-specific requirements.
  • Any database that is to be restored must be in the Dismounted state.
    • For Exchange 2003 and 2007, all Mailbox Databases and Public Folder Databases within the target Storage Group must meet this requirement, even if a single database is being restored.
  • The This database can be overwritten by restore option enabled through the Exchange System Manager (Exchange 2003) or Exchange Management Console (Exchange 2007 and higher).

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Additional Requirements

All Global Requirements must be met as well as any Exchange-specific requirements. There are additional requirements for restores to a Recovery Storage Group/Database.

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Additional Requirements

All Global Requirements must be met, and there are additional requirements for Sharepoint restore.

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Additional Requirements

All Global Requirements must be met.

Restore to the Original Location cannot overwrite an active, running VM. If such a restore is attempted, the restore will be interrupted with the following message:

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Additional Requirements

All Global Requirements must be met. MySQL restores have additional requirements.

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Additional Requirements

All Global Requirements must be met. In addition:

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  • Install the same version of Windows server and Service Packs as the original server. Make sure that the new server has exact same drive partitions, Windows installation directory and Computer Name as the original server. Do not put the machine in any domain or Workgroup.
  • Log in to the machine as an Administrator.
  • Install ZCB in the same directory location as the original server.
  • Since you are attempting to restore data to a different machine than the one which was backed up, please complete the steps described in the Restoring the Backup Catalog section to download the catalog of backup sets uploaded from the original server.
  • Restart the ZCB UI upon a successful completion of Restore Catalog procedure.
  • Activate the backup sets using File Menu > Activate Backup Set.
  • Click on the System drive backup set. Navigate to the Restore page on ZCB user interface. Select the backup and point in time that you want to restore.
  • Select the radio button - "Restore to Original Location" ZCB will restore the data to the same location from where the backup was made.
  • In the drop down menu select "Restore Policy: Overwrite Original". Once confirmed, click Restore to start the restore process.
  • The restore of the System drive may report errors, since it will be unable to restore the Windows system files. You can safely ignore failure for these system & open files.
  • After the System drive data has been successfully restored, restore the data for System State backup set with similar restore settings as above.
  • The next data to be restored is for the Application installation directory & User Data backup sets with similar restore settings as above.
  • Now reboot the server.
  • After the server is rebooted, go to the Windows Services and check if the application services are installed and in a running state.
  • Once the application services are confirmed as running, restore the Application data backup set.

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  • Purge old backup data every day at: Choose the time at which ZCB will purge old backups.

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Note

Changes made to the Backup Directory setting will only apply to new backup sets. Existing backup sets will use the previous Backup Directory.

To change the Backup Directory for existing backup sets, please use the movebackup command.

A special Windows user named amandabackup is created when ZCB is installed.

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Also notify recipients specified in email preferences: By default, this check box is enabled which means that ZCB includes the global email list (as defined in the Global Email Notifications section above) in the notification emails generated by it. You can disable this checkbox, which will make ZCB send emails to only the email addresses defined in the Notify field above.

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