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Info Description:

To facilitate the transmission of  data, Zmanda provides a customer-facing FTP server.  While Zmanda's FTP site does allow anonymous logins, file uploads are disabled unless you authenticate as follows:

Use these credentials using the built-in Windows functionality or the FTP client of your choice.


For example, in Windows Explorer you can enter: and then enter the password at the prompt.

Notes on usage:

  1. The contents of the anonymous-upload directory cannot be listed, even after a successful file upload.  The support team will let you know if your file didn't arrive as expected.

  2. The anonymous-upload account does not allow the creation of directories.  Please create a single archive using one of the supported tools (see the links below) prior to beginning your upload.

  3. Attempting to create a directory while authenticated as anonymous-upload will lead to a "permission denied" error.  If you need to send a set of files inside one or more directories without using the tools mentioned in (2), add them to a tarball or zip archive first.

  4. Ensure that the filename of each uploaded file contains the primary email address associated with your Zmanda Network account, where possible.  This will help match the uploaded file with its associated support case.


You must notify Support once your upload has been completed. Support is not notified automatically.

If you experience any problems while uploading data to the FTP server, please email


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