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ZCB is a secure and convenient way to back up Windows servers and workstations to a local disk, network disk, and the cloud.

ZCB can back up files, system state, applications, and several types of databases, as shown below:

  • Windows NTFS files and folders
  • Windows ReFS files and folders
  • Microsoft SQL Server 2000, 2005, 2008, 2012, and 2014
  • Microsoft Exchange Server 2003, 2007, 2010, and 2013
  • Microsoft SharePoint Server 2007/WSS 3, 2010, 2013
  • Windows System State (including the registry, certificate server, and active directory information)
  • MySQL Server 5.x
  • Oracle Server 11i
  • Hyper-V on Windows 2008, 2008R2, 2012, and 2012R2
    • Server "core" installations are not supported

It is easy to get started, and you can start backing up in less than 15 minutes.


After purchasing Zmanda Cloud Backup, download the program from your account on the Zmanda Network. Log in and visit the Downloads page.

Your cloud certificate is also available on the Downloads page. You may download it now, or do so when you first run ZCB. More information about your cloud certificate can be found below.

ISRAEL: This section would need to describe how to log into their Carbonite account to download CSB and their cloud certificate.


Run the installer after the download is complete. The setup wizard will appear, and walk you through the installation process.

Language Selection

Select the language you wish to use.

License Agreement

You must agree to the end-user license agreement in order to continue installation.

Chose Destination

Choose the location where you wish to install ZCB.


The installer will check for two prerequisites: the Java Runtime Environment and system requirements.

A new window will only appear if the prerequisites are not met.

Java Runtime Environment

The Java Runtime Enviornment version 7 or higher be installed on the system. If Java is not present, you will be prompted to download and install it.

More information about the Java Runtime Environment and installation instructions can be found at How to Install the Java Runtime Environment.

 System Requirements

The system must meet minimum requirements, as follows:

  • Multi-core CPU
  • At least 2GB of memory
  • At least 10GB of free space on the drive where ZCB is installed

If your system does not meet these requirements, a warning will appear. Should this warning appear, we recommend that you cancel installation. Systems that do not meet the minimum requirements may face slow backups or backups that fail entirely.

While recommend that you cancel installation, you may continue with the installation process by selecting continue.

The amandabackup user

A special Windows service account named amandabackup is created during installation. All backup and restore operations are run as amandabackup

Create and confirm a password for the amandabackup user.

If you are on a Windows Domain, amandabackup will be created as a Domain user by default. This allows easy utilization of network storage for backup and restore purposes. It also allows easier deployment to multiple systems on the domain.

Confirm Installation

The installation wizard is now ready to begin. You may choose whether to install desktop or start menu items. You may also go back to change your previous choices.

Press the Install button when you are ready to begin installation.

Installation Complete

Congratulations. Installation is complete. You may now launch the program.

Run ZCB for the first time

Once installation is complete, ZCB will launch automatically if the Launch Zmanda Cloud Backup when installation is complete option was selected on the Confirm Installation page.

You can also launch the program from the Start menu or Desktop shortcuts.

Import the Cloud Certificate

At this time, you will be prompted to download an import your account's cloud certificate.

Click the Download cloud certificate button to be redirected to your account to download your cloud certificate. Once downloaded, or if you downloaded the certificate earlier, use the Browse button to locate the certificate file on disk.

Configure your first Backup Set

Now you're ready to create your first backup set! A backup set is your choices on what to back up, where to put it, and so on.

To simplify setup and configuration, default settings are presented for each backup set. The default settings always reflect the best practice. These defaults are based on an aggregate of users' backup needs and reflect the best choice for the average user.

Any setting can be modified if there is a specific need, but when in doubt, use the default!


Add a new backup set

Click the Add New Backup Set button on the left side bar, the New Backup Set button in the middle of the screen, or choose New Backup Set from the File menu. You will be prompted to choose the type of data you plan to back up.


You can also create a new backup set by using a keyboard shortcut. Press CTRL + N to create a new backup set at any time!

Keyboard shortcuts are available for many common functions. Keyboard shortcuts are displayed to the right of many options in the File, Cloud, Tools, and Help menus.

Select a backup type

After you click Add New Backup Set, a new screen will appear showing which types of data have been detected on your system. Only data types that were detected will be enabled.

Choose the File System backup type.

Configure the backup set

If File System is chosen, you will see a screen similar to the one below.

What would you like to back up?

On the left side, a file tree will appear. Choose which files and folders you wish to back up. If you're not sure, select it all!

Set your backup location

Backups can be saved to disk, cloud, or both. Backups to disk and cloud offer the best combination of speed and stability and are the default setting.

Please ensure that the Disk Storage location has enough space to hold your backups.

Small blue help icons are available throughout the program. There is one next to the Disk Storage option. Click it to visit a web page with instructions on how to use network storage or external hard drives to store your disk backups!

If you're not sure what to choose, click the blue question mark nearby!

Edit your backup schedule

Backups occur on a schedule. Default schedules are provided, and additional schedule suggestions are available in the Schedule Templates dropdown box.

Any schedule can be edited. Simply double-click the schedule to change when it occurs.

A full backup is required for all backup sets. Some backup types, including File System, will allow incremental and/or differential backups.

You can read more about incremental and differential backups at What are Incremental and Differential backups?

Retention settings

Backups can be kept for any length of time. Click the Edit button if you need alter how long your backups are kept.

More information about how retention behaves can be found at Info: Number of successful full backups to retain.

Advanced backup settings

Advanced options, including Encryption, Bandwidth Throttling, Compression, and Custom Scripts can be accessed by clicking the Edit button..


Email notification preferences

Notifications can be sent by email to alert on the success, failure, or warning status of any operation. Click the Edit button to configure email notification settings. Once configured, email notifications will be sent for all backup sets.

Notifications are sent using your own SMTP email server. You must have access to your SMTP server information to configure email notifications.

You can also add email notifications at any time via the Preferences > Email menu.

Name your backup set

Every backup set must have a name. Choose a name that lets you know what sort of data is contained within the backup set.

Backup set names must meet a few requirements. The requirements are displayed to the right of the name field.

Click the Save button to save your backup set. Your backup set will back up according to the schedules chosen.

Please note that incremental and differential backups cannot be performed until a full backup is complete. You can wait until the full backup is performed according to schedule, or you can use the Backup Now function (see below) to begin one immediately.

Your backup set is ready

Once saved, the backup set will back up automatically according to the schedules shown in the Edit your backup schedule section.

Please note that incremental and differential backups cannot be performed until a full backup has been performed. You can wait until the full backup is performed according to schedule, or you can use the Backup Now function to begin one immediately.

Backup Now

A toolbar is available at the top right of every backup set. It includes options to delete, copy, validate, and enable/disable the backup set.

It also contains the Backup Now button. Backup Now allows you to begin a backup immediately without waiting for it to run on schedule.

Click the green play button to begin a Backup Now. A menu will appear. You can choose to put your backup on disk, cloud, or both, and if you wish to choose a full, differential, or incremental backup.

For your first backup, choose to perform a full backup to disk and cloud.

Monitor your backups

The Monitor page displays the current operation in progress or the results of the last operation that finished. When you trigger a Backup Now, you will be taken to the Monitor page.


Technical Support

Should the need for additional support arise, select Help > Contact Support from the menu at the top of the program.



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